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March 22, 2017

Just Tell Me What To Do: The Instructor’s Dilemma

 

“What would you do in this situation?

This seemingly simple question coming from a student is one of the most challenging and difficult questions for an instructor to answer. Especially when considering the consequences of failing to recognize a threat left of bang, it is understandable why someone would want to know what cues and what behaviors would reveal a potential threat for every single scenario they might face. There is, of course, the drive to answer the question in the best way possible too. It’s the people who truly want to learn how to protect themselves, protect their family or be better at their job that ask this question. They are looking for a way to get the process started. But for any instructor who has ever been asked what they would do in a particular situation, you are probably well aware of the challenge it poses because it often forces the instructor to choose from two equally unattractive options when deciding how to respond.

Option #1: The Decisive Answer

The first option for the instructor when asked, “What would you do?” is to simply answer the question and explain what you would do in the specific situation being discussed. Your first response to this option might be, “How is answering the question a bad thing?” On its own, providing clear and decisive answers that students can take with them from the classroom to the job is a great thing and, whenever possible, should be the standard.

The problem, however, with answering the question and stating what you would do, and in turn telling someone what they should do, is that it

March 17, 2017

The Deliberate Search: A Visual Guide

Once an observer has completed their Hasty Search of the area, they are able to turn their attention to completing an in-depth look at the processes, patterns and behaviors that make up the baseline for the area they are in.  That comprehensive baseline is the result of the Deliberate Search.

The Deliberate Search Flowchart was initially created at the request of one of our online students who was looking for some clarification on the steps and, we’ve refined our initial design using feedback from students and advisors as well as through use in the field during our one-on-one practical application sessions with students.

While the process outlined in the flowchart was designed to be a standalone guide, these concepts can be best implemented by also completing our training programs here at The CP Journal to develop a deeper understanding of each piece of the process.

You can download the Deliberate Search Flowchart in our library by clicking here.


 

March 3, 2017

Choosing Your Conversational Style

 

Since getting to present at the 2015 WINx Conference, I’ve really come to appreciate the amount of time and effort that Roy Bethge and Brian Willis put into creating this excellent event each year in Lisle, Illinois. With the goal of helping police officers continually elevate their performance and achieve excellence in their field, the 18-minute long videos on the WINx site are certainly worth the time and attention of law enforcement professionals looking to be inspired. While the 2017 conference is just over a month away, I was recently re-watching the talk above by Chelly Seibert that she gave at the 2016 conference.

In this talk, Seibert highlights the need for police officers to adopt different conversational styles while responding to calls depending on the type of situation they find themselves in. Referring to the different conversational styles as characters to be played, she showed how officers might find themselves portraying one of three characters in any given situation. They might take on the behaviors of “The Enforcer,” “The Compassionate Consoler” or “The Composed Stabilizer” in order to get to a successful outcome in the encounter. By taking the time to consider and develop the ability to display the type of body language, tone of voice, facial expression and other non-verbal and verbal styles of communication to fit your character’s behavior and the situation, you can begin to take control over the way that other people see you.

Before I talk about how these three main characters listed above tie in with our approach to situational awareness, threat recognition and behavior-based conversations, here is how

February 14, 2017

The Hasty Search: A Visual Guide

In our video Stop Looking For Threats that we posted last week, I outlined the process that goes into the way we conduct a hasty search. I wanted to share this information in an alternative format to visually show the sequence of observations that go into this process.

The Hasty Search Flowchart was initially created at the request of one of our online students who was looking for some clarification on the steps and, in the last few weeks, we’ve refined our initial design using feedback from students and advisors as well as through use in the field during our one-on-one practical application sessions with students.

While the process outlined in the flowchart was designed to be a standalone guide, these concepts can be best implemented by also completing our training programs here at The CP Journal to develop a deeper understanding of each piece of the process.

You can download the Hasty Search Flowchart in our company library by clicking here.


 

February 8, 2017

Everyone Can Search Hastily

While chatting with my mother-in-law recently, we got to talking about The CP Journal and the work that we do.  She is a great supporter of us and is always interested in what we are working on. In our conversation, she said that our content is very interesting but she sometimes has trouble taking our writing and using it herself because she is a civilian and doesn’t work in security or law enforcement.  Because we spend a significant amount of time training professionals that are already well versed in the basics of observation and threat recognition, we tend to gloss over how everyday people can put these same skills to work for themselves.  Based on themes we’ve noticed in student questions through our online training platform, we are spending the month of February digging into a particular step in our observational process called the “hasty search”.  The purpose of this post will be to frame what the hasty search is for civilians and put some simple steps into your hands to be able to conduct a hasty search everywhere you go.

The hasty search does not have to be complicated.  In plain English, the hasty search is the first thing people do when they walk into any environment. Everyone already does it, they just might not realize it. Everyday civilians probably spend about one to two seconds subconsciously conducting their own hasty search when they step foot into a new environment. The first step is to ask yourself when you walk in to a place, in terms of your personal safety and security, are you

February 2, 2017

3 Reasons Why Assessing Individuals Is Taught First, But Observed Last

The first observable behaviors that we teach in our Tactical Analysis program are those needed to make assessments about individual people. Yet when you observe an area, establish a baseline, and hunt for anomalies, individual people get observed last. Why we have structured our class this way is a question that we often get from our students. If alert observers should start the observation process by looking at the fourth pillar of behavior (how we assess the collective mood), why don’t we teach the observable behaviors in the order they are going to be observed and used when we operate? There are three reasons why we made the decision to teach the class with the last observations taught first.

1. Assessing individuals is the most important pillar of behavior.

Even though a parent shouldn’t show preference to one of their children over the others, the reality is, not all of the pillars that we teach are equal. While each of the pillars (you can view them all here) provides value in its own unique way, it is the learning of the first pillar, how we assess individual people, that should be nurtured and developed more than its three siblings. It is this first pillar that you want to spend more time with because it will provide

January 30, 2017

Stop Looking For “Threats”

When it comes to being able to recognize violent people or criminals, saying that you are looking for “threats” isn’t a good enough definition.  Being able to explain, very specifically, what will make someone stand out from the baseline and being able to recognize those behaviors is the mark of a true professional and someone on the path to mastery.

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Additions to the video:

  • Download the cluster cards mentioned in the video to see a list of the indicators that make up each assessment.  You can find them here.
  • Take a look at the book Mastery, by Robert Greene in Amazon by clicking here.
  • One note: One question that we often receive is why are we looking for only high intensity cues during the hasty search when it comes to recognizing the anomaly.  The answer to this question that areas will often have people displaying dominance, submissiveness, discomfort, and comfort in order to accomplish their goal and fulfill their need for being in the area.  As the goal of the hasty search is to simply identify if there is anyone who poses a risk before going into a more detailed search, we begin the process by searching for high intensity displays, and will focus on more subtle displays during the deliberate search.

Transcript Of Video:

December 12, 2016

See What? And Say It How?

While traveling in New York City recently I noticed signs for the “See Something, Say Something” campaign around town.  For those who haven’t yet seen a sign or poster in their neighborhood, the slogan is intended to remind people that, when they see something that is out of the ordinary or suspicious, they should say something to someone of authority to raise awareness of the potential issue.  The program was originally implemented by the New York City Metropolitan Transportation Authority in 2001 and is now licensed to the U.S. Department of Homeland Security (DHS) as a nationwide campaign.  You can get more info on the campaign and ways to help drive the message here.

This campaign is a crucial step for getting the public involved in the process of stopping potentially dangerous events from occurring.  It also raises awareness and reminds people of their role in keeping themselves and those around them safe. While the concept itself is broad enough in scope to serve as a great reminder, the purpose of this post will be to expand on details of the program that also align with the work that we do here at The CP Journal. Together, this campaign and the work that we do, both serve as helpful tools to help build community involvement in threat recognition and this post will expand on a prior writing that outlined the three pieces to the threat prevention puzzle.

Many of the types of suspicious activity outlined in training programs and literature for the “See Something, Say Something” campaign revolve around physical actions, like stealing information, data acquisition, and weapon discovery.  These are all obviously important suspicious activities to report that have been gathered based on the study of prior threatening events, but the truth is that they don’t tend to

November 21, 2016

Building a Culture of Trust

Wells Fargo has been in the news recently regarding their internal cross-selling culture and the opening of accounts without their customer’s knowledge. Wells Fargo is not the only business that has a culture built around cross selling products, and they will probably not be the last to be found to violate customer trust in some way. These recent news articles have caused us to reflect on the role ethics and trust play in building and managing a business and we thought we would share a recent article that was shared with us.

In alignment with the recent news of trust at Wells Fargo, we were also recently sent a link from September 26, 2014, where Ignazio Angeloni, a member of the Supervisory Board of the European Central Bank, spoke on ethics in finance.

In the above link, Angeloni poses a series of questions that financial institutions can ask themselves when building their internal procedures and policies for helping customers. We found these questions to be helpful for us at The CP Journal and thought they might also be

November 14, 2016

Working Together to Prevent Threats

Events involving people occur at every moment of every day. In just one day alone you may say hello to a neighbor, meet a friend for coffee, make small talk with the teller at the grocery store, or sit in a movie theater with people that you don’t know. Throughout all of these interactions, it is highly unlikely that any will result in a threatening event or violence of any kind. With that in mind, however, Chapman University recently released their 2016 study of American Fears, which reveals that the threat of violence is something that the public pretty actively fears.

One fear that is prevalent for the American public that stood out to us at The CP Journal is the public’s fear of terrorism and their role in thwarting it. Based on the report, 38.5% of the American public is either afraid or very afraid of being a victim of a terrorist attack.[1] While the fear of terrorism currently sits at the top of the mind for many people, it is important to note that most interactions between people do not result in terrorism or violence of any kind. By working together to observe, actively and accurately, we can improve our ability to prevent violence between people, including terrorist acts. Using a recent event from the news as a framework, I will outline the three primary parties involved in threat prevention and how we can better work together, as an engaged public, to observe and report suspicious activity.

To serve as context for this post, we will share some recent articles that reported a recent situation that took place in Canada. The situation involved a person operating outside of what was normal for the area, a local resident calling the authorities, and law enforcement responding. In this example there was

October 12, 2016

Video: WTF Is Situational Awareness?

Take a look at this video produced by Alex Fox from the Capable Civilian website about situational awareness.  After being introduced to Alex, I’ve been able to do a podcast with him and get to know him, but after he took our online class, he went to the next level and summarized many of the main concepts about developing your situational awareness in this video.  It is well worth the watch because getting #LeftOfBang and getting into Condition Orange are the same thing.

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If you’re looking for other articles about Cooper’s Color Code and the role it plays with situational awareness, here are a few more articles and videos that we’ve written about the topic.

Transcript of the video:

Alexander: You’ve probably heard the term situational awareness, but if you’ve ever wondered to yourself, “What the hell is situation awareness, really? And how do I do it?” well, you’re

September 2, 2016

Three Ways To Make Situational Awareness Second Nature

This article was originally written for the Illinois Tactical Officer’s Association

We all know that person at work who can seemingly read every situation they find themselves in and turn it into something beneficial for them. It’s like watching action heroes like James Bond or Jason Bourne, people who can seemingly pick up on everything that is happening around them and then use that information to make better decisions than those with untrained eyes. We find ourselves in awe of those naturals who have learned how to dissect situations, find the patterns and seemingly predict the future.

Life might not be like the movies, but those same deliberate observation skills can be developed. While it certainly takes a lot of work to become skilled at recognizing pre-event indicators, for police officers looking to get and stay left of bang, here are three tips to make situational awareness second nature.

#1: Begin With The End In Mind

The way that these naturals so adeptly navigate complex and difficult situations is what often attracts our attention and carries an air of mystery. However, how they find the solution isn’t the first step, it is the last. Before you can