Operational Readiness Playbook

The Operational Readiness Playbook is designed for public safety leaders, corporate security executives, emergency managers, and organizational decision-makers responsible for making high-stakes decisions in uncertain environments.

Building on the principles introduced in Left of Bang, this playbook is a growing library of practical resources—articles, how-to guides, and planning tools—to help leadership teams anticipate challenges, identify critical decision points, align decisions, and act before a crisis takes hold.

Know what’s coming and know what you’ll do.

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This Playbook is available to Academy subscribers (unless noted as a public article). Consider upgrading to a monthly or yearly subscription.

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Table of Contents

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How The Watch Office Helps

• Introducing the Watch Office: Get Left of Bang with Less Noise and More Clarity (Public Article)

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Information Sharing and Situational Awareness

• Systems Are Weakest At Their Joints: How Information Sharing Prevents Organizational Fracture (Public Article)

• From Observation to Action: Strengthening Information Sharing in Complex Incidents (Public Article)

• Developing the Incident Situation Report (with report template)

• Play | A Practical Template for Sharing Watch Office Reports With Executives

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From Decisions to Actions

• Reducing the Gap Between Decisions and Actions: Developing a Plan Activation Checklist (with template)

• Play | Getting Ahead of Protest Risk: A Three-Step Play for Proactively Preparing Your Organization for Potentially Violent Protests

• Play | Seven Actions Executives Can Take to Quickly Reclaim Operational Clarity Before High-Stakes Events

• Play | Responding to General Alerts With Precision

• Play | Documenting Decisions When Watch Points & Action Points Are Hit

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