In a recent post on The CP Journal Blog, “How to Leverage Our Content for Your Team,” we highlighted how organizations use our online courses as continuing education for their entire teams. In that post, we mentioned the dashboards and reports that we offer to organizations with large teams participating in our online Tactical Analysis Training Program®. Since then, we’ve received some questions about ways in which organizations can keep track of their team’s progress and course results while training with us. We wanted to go ahead and share how the dashboards and reports are built, what they can include, and the way teams are using them to ensure everyone in the program is improving their skills in behavioral analysis.
The dashboards that we build, customize, and provide for our online clients at The CP Journal are a compilation of course results for each user going through the modules within our training courses. For every team that chooses to train with us that also wants dashboard capabilities, we set up access to a shared database that shows the team user list and their progress through the program. Some of the content is automatically fed onto the page, and course results are included once people complete the modules within the courses. The details on each user can be as basic or as detailed as our clients want, and the course results can include results from any or all quizzes and tests embedded in the program. These features make the dashboards highly customizable and easy to understand because we only include the information that each client really wants.
These dashboards were originally created at the request of an online client that had 300 users enrolled in the Tactical Analysis Basic course. The leadership team needed a way to track the individual people that were enrolled, when they finished, and how they performed on the quizzes and tests within the course. Through this process, we realized that online dashboard capabilities help enhance the client experience because they offer a transparent way of tracking progress and results. They make it easier on the back office at our client firms to meet their reporting requirements, because all the data is available all the time. The groups within these organizations that utilize the dashboard access can include Human Resources, payroll persons, and training coordinators.
Through feedback and trial and error, we have also learned a bit more about what clients want and how to package it. For instance, many of the organizations that we partner with use our training to fulfill credit hours and others compensate their teams for it, so this shared system can serve as a proof of completion on top of course certificates. We also partner with groups that want to see how well their people do on the quizzes and tests and want to see their results benchmarked versus everyone else on their team and/or versus our entire universe of students for that particular program. This data can also be helpful when looking for additional ways to reward high performers internally or highlight personnel that warrant additional attention to build the skillset. Up to this point we have been able to customize dashboards and reports in any way that our clients have requested, and we are continuing to explore new options and functionality so that we can continue to expand these capabilities and options.
We realize that not every organization currently utilizes a training program to build their team’s ability to observe and recognize human behavior to make more informed decisions. But with The CP Journal’s Tactical Analysis Program® and the customizable dashboard tools that can come with it, teams now have a way to make behavioral analysis and situational awareness training a more quantifiable piece of their training puzzle. To purchase online platform access for your team, e-mail us directly at: email@example.com to request a proposal.
About The Author: Jonathan Smith
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